When the rate is fixed
The manager agrees the rate, amount and receiving method before payment. An order reserves the rate for 15 minutes.
We reply from 9:00 Bangkok time
Currency Exchange on Phu Quoc
Phu Quoc Island: dong without changers. Rubles and Online USD — cardless ATM, VietQR, transfer to your own account. Arrange it before you fly.
Exchange country:
You send
1 RUB = 288 VND
You receive
1,000 VND = 3.472 RUB
Exchange
15,000,000 VND
or more for a better rateProperty payments worldwide
We help pay for property purchases or rentals in different countries — Freehold and Leasehold, primary and secondary markets.
Cash transfers
Move funds from one country to another through a cash-to-cash arrangement.
SWIFT transfers
Invoice payments for any payment purpose, for individuals and businesses.
How to arrange an exchange
Managers accept orders daily from 09:00 to 00:00 Thailand time (GMT+7) — 05:00–20:00 in Moscow.
- Calculate the amount and select a currency pair.
- Tell the manager the currency, amount and receiving method.
- Complete identity verification for your first exchange.
- Transfer funds using the details supplied by the manager.
- Receive your money.
What affects the rate
The currency, direction, amount and banknote denomination affect the rate.
Minimum and maximum amounts
The minimum is 1,000 THB in Thailand and 2,000,000 VND in Vietnam. Delivery has separate thresholds. There is no general maximum.
Commission
Commission is included in the agreed rate.
Verification
A passport or another identity document is required for any currency and amount. Your first exchange includes a KYC video check.
More about each method
Transfer to a Vietnamese account
Receive dong directly in your Vietnamese bank account. Suitable for rent, school fees, services and regular expenses. Transfers to a third-party account are not available.
How it works
- Send a request via Telegram or WhatsApp and specify the amount to exchange.
- Your manager confirms the rate and final amount to be credited.
- Provide the purpose of the transfer, account number and account holder’s name.
- Once the exchange is confirmed, EXFM transfers dong to the specified account.
- The transaction is complete once the transfer receipt has been sent.
Requirements
Transfers are made only to the applicant’s own account.
ATM cash withdrawal
Withdraw cash dong at an ATM — no Vietnamese bank card or account is required. Your manager sends a code and step-by-step instructions.
How it works
- Request an exchange via Telegram or WhatsApp, specifying the amount and currency.
- Your manager confirms the rate and exact amount you will receive in dong.
- After you meet the exchange conditions, you receive a simple set of instructions.
- Go to the ATM and follow the instructions.
- The transaction is complete when the full cash amount has been dispensed.
Available banks
Vietcombank
Pay for purchases by QR code
Pay for goods and services in Vietnam by QR code — EXFM makes the payment for you, without the need to collect cash first.
How it works
- Get a QR code from the seller or service provider.
- Send the QR code to your EXFM manager via Telegram or WhatsApp.
- Your manager checks the details and confirms the amount and exchange rate.
- Pay for the exchange request.
- EXFM pays using the QR code provided.
- You receive a receipt once the payment has been made.
What you can pay for
Medical care, shops, restaurants, hotels, services, property and vehicle rentals, and other purchases.
Courier delivery
Receive cash dong at your address — without a trip to a bank or exchange office. Convenient on arrival for taxis, accommodation and initial expenses.
How it works
- Contact your manager via Telegram or WhatsApp and specify the exchange amount.
- If this is your first exchange, complete a short KYC video verification.
- Provide a delivery address and agree on a convenient time to meet the courier.
- Transfer funds using the details provided by your manager.
- At the meeting, show the passport used for verification and collect your cash.
Delivery cities
Nha Trang, Da Nang, Hanoi, Ho Chi Minh City and Phu Quoc. Delivery to other cities and locations is available by arrangement.
Advantages
Why choose EXFM
Rate agreed in advance
We confirm the rate and final amount in dong before you send funds.
Transparent terms
Agree on the exchange terms before sending your funds.
Transaction checks
We check bank details and send a receipt after transferring your funds.
Company offices in Thailand
EXFM has physical offices in Thailand and provides online exchange in Vietnam.
Independent reviews
Read customer reviews and ratings on independent platforms before exchanging.
Four ways to receive dong
Bank transfer, cardless ATM cash, QR payment or courier delivery.
Currency exchange license
Authorized Money Changer license MC225670007 and a listing in the Bank of Thailand register.
Personal support
Your manager confirms the rate and guides you through each step until you receive funds.
Partner Program Share Your EXFM Link and Earn Up to 40% of Service Fees
1
Fair Terms
Lifetime payouts — clients stay linked to you with no time limit
2
Personal Dashboard
Full transparency and detailed stats in your partner dashboard
3
Works in Offices
Tracking captures partner ID even for offline ruble exchange at a branch
Currency exchange on Phu Quoc is a task of its own: the island is far from the mainland, so it's wise to sort out dong in advance instead of hunting for a changer after landing.
Money on Phu Quoc: what you need dong for
Phu Quoc is Vietnam's largest island: beaches in the west and south, the night market in Duong Dong, fishing villages and quiet coves. Hotels are often far from the center, and scooter rental, markets and small cafés tend to work with cash dong. Because of island logistics, it's better to choose an ATM in advance and keep a few days' worth of cash on hand.
How to get dong on Phu Quoc without an office
EXFM doesn't have offices in Vietnam, and it doesn't get in the way: everything is handled in Telegram or WhatsApp, and you receive dong the way that fits your route:
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Cardless ATM. After your transfer, the manager gives you a withdrawal code: you walk up to the ATM, tell the manager you're there and follow the step-by-step instructions. No card is needed, but the partner ATM network grows gradually — check in advance whether one is close to you.
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VietQR instead of cash. If you're short on dong and need to pay right now, send the seller's QR code to your manager. The manager pays the bill and confirms the payment, while you transfer rubles to EXFM — no dong in hand required.
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To your account at a Vietnamese bank. A fit for people who stay for a long time and have already opened an account. Transfers go only to an account in your own name: the manager checks the recipient's details against the sender's before the operation. The list of banks keeps growing — ask your manager for the current one.
| Method | Card needed | Vietnamese account needed | Where you get the dong |
|---|---|---|---|
| Cardless ATM | No | No | Partner ATM on Phu Quoc |
| VietQR payment | No | No | Payment made directly to the seller |
| Transfer to an account | No | Yes, in your name | Your account at a Vietnamese bank |
VietQR payment is available when you settle in rubles; for Online USD, use an ATM or a transfer to your account.
Before you exchange: five rules
- Know the amount in advance. Ask your manager for the rate and the dong amount before the transfer, not after.
- Into dong only. EXFM exchanges rubles and Online USD for dong. Converting dong back into rubles or dollars through the service isn't possible.
- Transfers go to an account in your name. EXFM sends dong only to an account held by the same person who sent the funds.
- Verification on the first exchange. The manager carries out a video verification (KYC) — the procedure is explained in the chat.
- Details only from your manager. Transfer funds to the details your manager sent and verify them before sending: an electronic transfer can't be reversed.
From request to dong on Phu Quoc
- Open a chat with an EXFM manager.
- Tell the manager the currency, the amount and where you'll be sending the money from.
- Pass KYC by video if this is your first request.
- Agree on the method: cardless ATM, VietQR or a transfer to your account.
- Send the money to the manager's details.
- Receive your dong and a confirmation from the manager.
Currency exchange topics on Phu Quoc
Still have questions about exchanging money on Phu Quoc? An EXFM manager will answer in a messenger and help you choose how to receive your dong.
Contacts and ways to reach us
Send a message
Contact us — a personal manager will advise you and support you through every stage
Call and email
Service hours: 09:00–00:00 Thailand time (GMT+7)
- 05:00–20:00 Moscow (GMT+3)
- 06:00–21:00 Dubai (GMT+4)
Answers to frequently asked questions
Which currencies can I exchange on Phu Quoc?
EXFM accepts rubles and Online USD and pays out Vietnamese dong. Exchanging dong back into foreign currency is not offered.
What if there is no suitable ATM near my hotel on the island?
The list of partner ATMs keeps growing, so before you send funds ask your manager for a point near your hotel. If there isn't one, a VietQR payment or a transfer to your Vietnamese account will do the job.
Do I need a Vietnamese card or account to exchange?
A card isn't needed for cash withdrawal or for a QR payment. An account is required only for a transfer to an account, and it must belong to you.
Does EXFM have an office on Phu Quoc?
There is no office: in Vietnam EXFM works remotely. You receive dong at an ATM with a code, through a VietQR payment or by transfer to your own account.
How do I contact a manager, and when are they available?
Messenger contacts are listed on exfm.app. The service runs from 09:00 to 00:00 GMT+7, which is Vietnam local time.