When the rate is fixed
The manager agrees the rate, amount and receiving method before payment. An order reserves the rate for 15 minutes.
We reply from 9:00 Bangkok time
Currency Exchange in Hanoi
The capital of Vietnam runs on dong. Exchange rubles and Online USD: cardless ATM, VietQR payment, transfer to your own account. No street changers.
Exchange country:
You send
1 RUB = 288 VND
You receive
1,000 VND = 3.472 RUB
Exchange
15,000,000 VND
or more for a better rateProperty payments worldwide
We help pay for property purchases or rentals in different countries — Freehold and Leasehold, primary and secondary markets.
Cash transfers
Move funds from one country to another through a cash-to-cash arrangement.
SWIFT transfers
Invoice payments for any payment purpose, for individuals and businesses.
How to arrange an exchange
Managers accept orders daily from 09:00 to 00:00 Thailand time (GMT+7) — 05:00–20:00 in Moscow.
- Calculate the amount and select a currency pair.
- Tell the manager the currency, amount and receiving method.
- Complete identity verification for your first exchange.
- Transfer funds using the details supplied by the manager.
- Receive your money.
What affects the rate
The currency, direction, amount and banknote denomination affect the rate.
Minimum and maximum amounts
The minimum is 1,000 THB in Thailand and 2,000,000 VND in Vietnam. Delivery has separate thresholds. There is no general maximum.
Commission
Commission is included in the agreed rate.
Verification
A passport or another identity document is required for any currency and amount. Your first exchange includes a KYC video check.
More about each method
Transfer to a Vietnamese account
Receive dong directly in your Vietnamese bank account. Suitable for rent, school fees, services and regular expenses. Transfers to a third-party account are not available.
How it works
- Send a request via Telegram or WhatsApp and specify the amount to exchange.
- Your manager confirms the rate and final amount to be credited.
- Provide the purpose of the transfer, account number and account holder’s name.
- Once the exchange is confirmed, EXFM transfers dong to the specified account.
- The transaction is complete once the transfer receipt has been sent.
Requirements
Transfers are made only to the applicant’s own account.
ATM cash withdrawal
Withdraw cash dong at an ATM — no Vietnamese bank card or account is required. Your manager sends a code and step-by-step instructions.
How it works
- Request an exchange via Telegram or WhatsApp, specifying the amount and currency.
- Your manager confirms the rate and exact amount you will receive in dong.
- After you meet the exchange conditions, you receive a simple set of instructions.
- Go to the ATM and follow the instructions.
- The transaction is complete when the full cash amount has been dispensed.
Available banks
Vietcombank
Pay for purchases by QR code
Pay for goods and services in Vietnam by QR code — EXFM makes the payment for you, without the need to collect cash first.
How it works
- Get a QR code from the seller or service provider.
- Send the QR code to your EXFM manager via Telegram or WhatsApp.
- Your manager checks the details and confirms the amount and exchange rate.
- Pay for the exchange request.
- EXFM pays using the QR code provided.
- You receive a receipt once the payment has been made.
What you can pay for
Medical care, shops, restaurants, hotels, services, property and vehicle rentals, and other purchases.
Courier delivery
Receive cash dong at your address — without a trip to a bank or exchange office. Convenient on arrival for taxis, accommodation and initial expenses.
How it works
- Contact your manager via Telegram or WhatsApp and specify the exchange amount.
- If this is your first exchange, complete a short KYC video verification.
- Provide a delivery address and agree on a convenient time to meet the courier.
- Transfer funds using the details provided by your manager.
- At the meeting, show the passport used for verification and collect your cash.
Delivery cities
Nha Trang, Da Nang, Hanoi, Ho Chi Minh City and Phu Quoc. Delivery to other cities and locations is available by arrangement.
Advantages
Why choose EXFM
Rate agreed in advance
We confirm the rate and final amount in dong before you send funds.
Transparent terms
Agree on the exchange terms before sending your funds.
Transaction checks
We check bank details and send a receipt after transferring your funds.
Company offices in Thailand
EXFM has physical offices in Thailand and provides online exchange in Vietnam.
Independent reviews
Read customer reviews and ratings on independent platforms before exchanging.
Four ways to receive dong
Bank transfer, cardless ATM cash, QR payment or courier delivery.
Currency exchange license
Authorized Money Changer license MC225670007 and a listing in the Bank of Thailand register.
Personal support
Your manager confirms the rate and guides you through each step until you receive funds.
Partner Program Share Your EXFM Link and Earn Up to 40% of Service Fees
1
Fair Terms
Lifetime payouts — clients stay linked to you with no time limit
2
Personal Dashboard
Full transparency and detailed stats in your partner dashboard
3
Works in Offices
Tracking captures partner ID even for offline ruble exchange at a branch
Currency exchange in Hanoi helps both travelers who start their route in the north and visitors in the capital on business: you need dong from the first taxi out of the airport.
Currency exchange in Hanoi: what to know
Hanoi is Vietnam's capital: the Old Quarter, Hoan Kiem Lake, museums and the street food that brings visitors for a few days. Northern routes often continue toward Ha Long and the mountain areas, and outside the large cities dong is frequently the only way to pay. That is why it's convenient to have cash before heading further — or right after landing at Noi Bai.
Three ways to receive your money in Hanoi
In Vietnam EXFM works without offices or queues. Once the amount and rate are agreed, you choose how to receive your dong:
-
Withdrawal by code. A partner ATM dispenses the dong: the manager agrees on the location and time beforehand, then sends the code. It works when you need cash for the market, taxis and small expenses and don't have a Vietnamese account.
-
QR payment. For shops, restaurants and services that accept VietQR: send the code to your manager, the manager pays, and you receive a confirmation. A good fit for one-off payments when you don't want to look for an ATM.
-
Transfer to your account in Vietnam. You send the details (account number, bank, full name) to your manager, who checks them against the sender's data. Transfers between Vietnamese banks are processed promptly, so the money is usually available soon after confirmation.
| Method | Card needed | Vietnamese account needed | Where you get the dong |
|---|---|---|---|
| Cardless ATM | No | No | Partner ATM in Hanoi |
| VietQR payment | No | No | Payment made directly to the seller |
| Transfer to an account | No | Yes, in your name | Your account at a Vietnamese bank |
VietQR payment is available when you settle in rubles; for Online USD, use an ATM or a transfer to your account.
What to know about exchanging money in Vietnam
- One direction. We accept rubles and Online USD and pay out Vietnamese dong. Converting dong back into foreign currency is not part of the service.
- Video verification (KYC). On your first request, the manager runs it over a video call — details are explained in the chat.
- Rate first, transfer second. Agree on the rate and the final dong amount with your manager before sending funds.
- Only your own account. For a transfer to a Vietnamese account, the account holder's name must match the sender's name exactly.
- Electronic transfers can't be reversed. Send funds only to the details your manager provides, and double-check them before sending.
From request to dong in Hanoi
- Open a chat with an EXFM manager.
- Tell the manager the currency, the amount and where you'll be sending the money from.
- Pass KYC by video if this is your first request.
- Agree on the method: cardless ATM, VietQR or a transfer to your account.
- Send the money to the manager's details.
- Receive your dong and a confirmation from the manager.
Currency exchange topics in Hanoi
- Hanoi – Currency Exchange at Noi Bai Airport
- Hanoi – Exchange Rubles for Dong in Hanoi
- Hanoi – Exchange Online USD for Dong in Hanoi
Still have questions about exchanging money in Hanoi? An EXFM manager will answer in a messenger and help you choose how to receive your dong.
Contacts and ways to reach us
Send a message
Contact us — a personal manager will advise you and support you through every stage
Call and email
Service hours: 09:00–00:00 Thailand time (GMT+7)
- 05:00–20:00 Moscow (GMT+3)
- 06:00–21:00 Dubai (GMT+4)
Answers to frequently asked questions
Which currencies can I exchange in Hanoi?
Rubles and Online USD — into Vietnamese dong. Other directions aren't part of EXFM's Vietnam service.
Does EXFM have an office in Hanoi?
No. EXFM has no offices in Vietnam: the exchange is done remotely — a cardless ATM, a VietQR payment or a transfer to a Vietnamese account.
Do I need a Vietnamese card or account to exchange?
A card isn't needed for cash withdrawal or for a QR payment. An account is required only for a transfer to an account, and it must belong to you.
How do I contact a manager, and when are they available?
Via Telegram or WhatsApp (links on exfm.app). Managers work from 09:00 to 00:00 GMT+7.
Does the exchange work if I'm heading north from Hanoi?
Yes, but get your dong before you leave: outside the major cities there may be fewer partner ATMs. Ask your manager in advance where the nearest ATM is along your route.