Rufat Mamedov
Came to Thailand for 3 months — best rate I found, excellent service, Russian-speaking team, needed cash urgently and they delivered to my door. Thank you!
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Need to exchange Online USD for dong on Phu Quoc? Here's how it works with EXFM.
Online USD is best converted to dong before you travel to the island. There are two ways: a transfer to your Vietnamese account, or a code for an ATM. If you stay on the island for months, a Vietnamese bank account makes life easier: rent and daily spending are covered with a single transfer.
Online USD: what we mean
Online USD is dollar funds in electronic form, with no banknotes. Vietnam pays in dong, so the balance has to be converted. EXFM accepts Online USD and converts it to dong at a rate agreed in advance.
Two ways to receive your money on Phu Quoc
Online USD turns into dong in two ways:
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Cardless ATM. After your transfer, the manager gives you a withdrawal code: you walk up to the ATM, tell the manager you're there and follow the step-by-step instructions. No card is needed, but the partner ATM network grows gradually — check in advance whether one is close to you.
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Transfer to your account in Vietnam. You send the details (account number, bank, full name) to your manager, who checks them against the sender's data. Transfers between Vietnamese banks are processed promptly, so the money is usually available soon after confirmation.
In practice, dong goes on: scooter rental and fuel; dinners at the night market in Duong Dong; island trips and fishing.
Check before sending
- Don't send funds until your manager has confirmed the details and the dong amount.
- Make sure the name on the Vietnamese account matches the sender's name.
- If you chose cash, tell your manager which ATM you'll be near and when.
- EXFM's Vietnam service doesn't accept other digital currencies.
Step-by-step: exchanging on Phu Quoc
- Open a chat with an EXFM manager.
- Tell the manager the amount in Online USD and your preferred way to receive it.
- Pass KYC by video if you're new to us.
- If you need an account, send its details; if an ATM, say where and when you'll be there.
- Send Online USD to the details you were given.
- Receive your dong and a confirmation from the manager.
Planning a trip and want to sort out dong in advance? Message an EXFM manager — we'll pick a way to receive it that fits your route.
Contacts and ways to reach us
Send a message
Contact us — a personal manager will advise you and support you through every stage
Call and email
Service hours: 09:00–00:00 Thailand time (GMT+7)
- 05:00–20:00 Moscow (GMT+3)
- 06:00–21:00 Dubai (GMT+4)
FAQ
No. The manager sends a code and instructions, and a partner ATM dispenses the dong — no card required.
Yes. EXFM accepts Online USD and pays out Vietnamese dong — as cash from an ATM with a code, or by transfer to your Vietnamese account.
A cardless ATM and a transfer to a Vietnamese account. VietQR payment is available when you settle in rubles.
No, the reverse exchange isn't part of the service: there is one direction — from foreign currency into dong.
No, in the Vietnam direction EXFM accepts rubles and Online USD.
